Clinical Liaisons, Discharge Planners, Drivers
Mobile Productivity
Forms, Videos, and More
Fingertip Access
Intake, Pharmacy & Others
Back-office Productivity
Automation & Dashboards
What we do:
We provide essential insights, automated collection of information, and integrated communications to streamline operations and fill the gaps in current information systems.
PAPA Healthcare helps provide faster turn around times to referral sources, provides insights into the real-time status of each referral, and provides secure messaging across organizational boundaries whether on a computer (PC or Mac) or on a mobile device (iOS or Android).
We enhance patient satisfaction through our state-of-the-art patient education before discharge and at-home.
We reduce risk through by making our products HIPAA ready through integrated secure messaging versus unsecure email and texting that is commonly used.
Why choose PAPA Healthcare?
15% productivity increase
Faster access to essential information
Faster capture of essential documentation
Faster response to referral sources
Improved consistency and quality of patient education
Reduced risk of a HIPAA violation
User Reviews:
PAPA Healthcare is focused on customer satisfaction. Check out what our users are saying about PAPA Healthcare:
“The PAPA Healthcare solution has been an all around success”
“ContinuumRx experienced productivity gains of approximately 15% for the clinical liaisons and intake specialists; our days sales outstanding dropped from 32 to 27 days; and satisfaction was enhanced for the physicians, discharge planners, clinical liaisons, intake specialists, the pharmacy, and patients.” – Chuck Jett, Former CEO, Board Member of ContinuumRx
PAPA Healthcare’s solutions filled the gaps in our information systems enabling us to increase our productivity and be more responsive to our referral sources.
PAPA Healthcare’s instructional videos have helped our patients experience better clinical outcomes with fewer complications. The videos are user friendly and put patients and their families at ease having that resource available at their discretion in their own home.
My productivity has improved significantly which has allowed me to be more responsive to the hospital and my patients. The iPAD training has been a game changer for our patients, reducing their anxiety up front, improving their compliance with their therapies at home, and increasing their satisfaction with our services.
We experienced productivity gains of approximately 15% for the intake specialists and our response time has improved significantly.
Join the family of satisfied PAPA Healthcare users!
FEATURES: Productivity, Analytics & Compliance
PAPA Healthcare is loaded with useful and easy to use features. The design reflects the close collaboration with end users to make common tasks a breeze. We listen to our users and integrate their feature requests on a regular basis.
Referral Source Filters
Referral sources can be selected by market and individual referral sources to meet your daily needs and easily handle shared coverage for after-hours and weekends.
Worklists
We have worklists for New, Working, On-hold, Cleared, and recently Cancelled referrals. There is also a global search to find any patient in the EMR even if they are on-service.
Referral Capture
PAPA Healthcare allows Clinical Liaisons and Discharge Managers to capture new patients in the field. This can be done with a simple secure document capture of a Facesheet, using demographics, or a combination. Intake has instant access upon submission.
Clinical Facts
PAPA supports bi-directional integration with the EMR to be able to see the latest clinical information and also edit essential information via the mobile device.
Document Capture
PAPA uses the mobile camera to build documents via image capture, stores the information securely, and uploads it securely to the EMR. If offline during capture, it will automatically sync upon regaining connectivity.
Document Review
PAPA provides a secure mobile view to all of the documents in the EMR whether clinical documents, financial documents, or forms.
Legal Forms
PAPA’s forms are pre-populated with data from the EMR to reduce the fatigue of signing forms. Legal forms include: Authorized Representative, HIPAA Acknowledgement, Service Agreement, Return Policy, and Compliance Policy.
Financial Forms
Our financial forms are created by Intake on the Web application and the final signatures are completed on the tablet in the field. Updates to the Insurance Benefit Summary, Letter of Authorization, or Advanced Beneficiary Notice can be done on-the-fly.
Secure Messaging
PAPA Healthcare’s secure messaging helps reduce risk of a HIPAA violation while also improving productivity. Our secure messaging operates across provider organizations on computers or mobile devices. Our messaging is integrated into a directory and also has fast linking to relevant patients.
Instructional Videos
Our instructional videos augment our training to provide better and more consistent training. Patients and their families can also review the videos in the comfort of their own homes via our patient portal. We offer optional custom branding of the videos to give our customers a competitive advantage.
Intake Dashboards
Our Intake Dashboards allow rapid understanding of intake operations within or across markets. They even enable load balancing of work across markets which is very helpful for after-hours, weekend, and PTO coverage.
Referral Editor
Our Referral Editor allows intake specialists to import documents from the hospital in seconds where it used to take 10-30 minutes. It provides a fast document viewer to help speed data entry into the EMR. Once referrals are linked, updated documents automatically flow into the patient’s chart.
Those Are Just A Few Main Features, There Are Plenty More
Universal Lookup
Patient Summary
One Click Phone Call
One Click Map & Directions
Quick Push Videos
Patient Portal Videos
Speed Search for Messages
Speed Search For Patients
Off-line + Online + Sync
Urgent Message Notification
Pre-popoulation Of Forms
Video Instruction Compliance
Quick Import Of Referrals
Mobile Document Capture
Mobile Referral Capture
TouchID Authentication (iOS)
Secure Mobile Storage
Secure Communications
Intake Dashboards
Referral Dashbaords
Fast Document Viewer
Referral Matching GUI
Multi-referral Linking
Therapy Tracking
Message Hotlink To Patient
Message Filtering By Patient
Mobile Entry Of Progress Notes
Easy Implementation: Adoption Success Management
Setup is straightforward focusing on custom branding, referral sources, user configuration, connectivity, and mobile device preparation. PAPA Healthcare’s training program, called Adoption Success Management, uses adult learning principles centered around learning while working with minimum classroom training in order to maximize adoption.
PAPA Healthcare provides a quick one-hour overview of the solution for intake, provides them with a quick reference guide and then assists them while they get their work done for the day. The next day, we focus on the clinical liaisons and drivers in the field with a brief one-hour overview of the solution followed by field support while they work their cases. We typically have an afternoon follow-up session to answer any questions. The productivity benefits accrue in a few days, helping to establish a rapid ROI as well as improved satisfaction for referral sources, patients, and employees.
PAPA Healthcare also applies these principles on a continuous basis to support new hires and new releases. We have quick training videos for common tasks which are a useful reference for new users as well for on-boarding new hires. For new releases, we provide a What’s New Release Overview as well as updated quick reference guides and video training tutorials.
